Associate Vendor Program Manager

Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area.  Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we’ve been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler’s in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5’s catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T.

Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it’s supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.

Under the supervision of the Director of Vendor Program Management, the Associate Vendor Program Manager is an entry-level position that supports the Vendor Program Management team in managing supplier relationships and improving business performance. This role is responsible for assisting with day-to-day tasks related to vendor operations, tracking performance metrics, and supporting communications and negotiations with assigned suppliers, with a primary focus on smaller or emerging vendor accounts. The Associate Vendor Program Manager will have the opportunity to gain the experience and skills necessary to advance into a Vendor Program Manager I role.

Year 1 is going to be about:

• Support Vendor Program Managers in executing vendor management strategies.
• Assist in preparing data and presentations for vendor meetings.
• Communicate with vendors to support operational needs, including product listings, pricing updates, and promotional activity.
• Track vendor performance metrics (including revenue, gross profit, and fulfillment performance) and identify areas for improvement.
• Maintain accurate vendor documentation and assist in follow-up actions from meetings or negotiations.
• Participate in internal meetings and learn cross-functional processes to support vendor-related initiatives.
• Support onboarding and administrative setup for new vendors.
• Help ensure smooth day-to-day operations between Turn5 and assigned vendors.

We can’t skip over some of the specific skills and experience we know are a “must” to be successful.  So, we need you to have:

• Education: Bachelor’s degree in marketing, management, finance or similar business field or 1-2 years in an automotive related field.
• Foundational understanding of business operations, e-commerce, or merchandising.
• Willingness to learn and develop skills in vendor relationship management and negotiation.
• Ability to interpret basic financial data and performance metrics.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Self-motivated with a growth mindset and a desire to build a career in vendor management.
• Ability to prioritize workload and meet deadlines.
• Ability to work independently and as part of a team.