Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we’ve been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler’s in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5’s catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T.
Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it’s supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.
Reporting to the Operations Manager, Fulfilment, the Area Manager, I is responsible for the supervision of employees within their department to ensure retention, development, quality, safety, and performance management as well as providing servant leadership and direction for the department.
Year 1 is going to be about:
- Plan, direct, and coordinate all daily activities for the department in an organized, safe, and efficient manner
- Monitor and provide training, monitors performance KPI’s, and reports metrics of all employees to ensure productivity goals are met
- Provide management of employees directly or through leads to ensure effective selection, retention, development, disciplinary action, and performance management.
- Responsible for the efficient operations of the WMS (PowerHouse) and assuring ADP data is updated and submitted to HR
- Contains and/or reduces cost and drives productivity within the department
- Coordinate, plan, and direct activities for the department in compliance with Turn5, OSHA, and government regulations
- Strives to achieve the successful attainment of the T5 determined metrics
- Communicate with Operations Managers with critical issues that may arise.
- All other duties as assigned
We can’t skip over some of the specific skills and experience we know are a “must” to be successful. So, we need you to have:
- Education: Bachelor’s degree in business or related field, or 2 to 4 years relevant work experience.
- Experience: 2 to 4 years’ experience in a related environment.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
- Ability to analyze and resolve problems and opportunities, identify and evaluate alternatives, and develop sound, effective approaches
- Ability to exercise good judgment and maintain strict confidentiality
- Excellent verbal & written communication skills.
- Ability to establish and maintain effective relationships with peers and employees; ability to present information and make effective recommendations to senior management.
- Ability to work effectively in both a fast pace entrepreneurial environment, approaching problems and conflicts professionally and constructively
