Customer Service Representative (Work From Home!)

Job Locations US-TX | US-TX-Arlington | US-TX-Austin | US-TX-Dallas | US-TX-El Paso | US-TX-Fort Worth | US-TX-Houston | US-TX-San Antonio | US-OH-Akron | US-PA-Allentown | US-NV-Carson City | ...
Category
Customer Service/Support

Overview

 

At Turn5, WE SELL FUN!  Parent company to americanmuscle.com, extremeterrain.com, and americantrucks.com our Customer Service Representatives support 3 growing ecommerce retail sites.  

 

Work in a fast-paced call-center and support car enthusiasts with purchasing parts for their most prized possession—THEIR MUSTANG, F-150, JEEP and MORE!

 

Full-time & part-time opportunities to work 100% from HOME with weekly pay! Full benefits including medical, 401k, paid holidays, PTO, product discounts and MORE!

 

Car or auto-part knowledge a plus, but we also have a comprehensive training program that will bring you up to speed to assist customers. In no time, you’ll be wanting your own “Stang”.

 


More details about the position:

  • Displays professional, courteous demeanor when handling customer calls. Provides prompt, efficient service to all customer inquiries
    Efficiently enter and process orders/returns
  • Answer questions/educate customers, providing purchasing suggestions when necessary
  • Continue education through company sponsored program, becoming a Mustang Expert within one year of hire
  • Answer chats and emails as well as take incoming calls and make outbound calls to existing customers for account maintenance purposes as needed
  • Notifies Customer Service Leads of trends or problems encountered
  • Represent American Muscle & Extreme Terrain at local Mustang/Jeep Community events
  • Participates in special projects and performs other duties as assigned.
  • Perform varies assigned tasks directed from manager

 

Key Role Requirements are:

  • Reliable computer and internet connection REQUIRED!
  • 1 year of previous customer service experience preferred but not required
  • High School diploma or equivalent
  • Ability to maintain professionalism when dealing with challenging customers
  • Automotive knowledge a plus

 

Pay starts off at $15.00 plus bonus opportunity with a career-path program built in. Apply today!

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