QA Manager

Job Locations US-PA-Paoli
Category
E-Commerce

Overview

Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com and AmericanTrucks.com, we’ve been engaging car enthusiasts with exceptional products, services, and experiences since 2004.

 

Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it’s supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.

 

The QA Manager will manage our Quality Assurance team and will test current/future initiatives on several of our E-Commerce websites and mobile applications.  This position will require hands-on skills to build/maintain our automation platform, execute manual testing, and continuously address the needs of the sprint team from an automation/manual standpoint.  This position reports directly to the Director of E-Commerce Development.

Responsibilities

  • Mentor and manage the QA staff to evolve and succeed.
  • Provide leadership in defining QA methodologies, strategies, standards, tools, and best practices for support and releases.
  • Define testing and test automation coding standards, oversight of their implementation, and promoting continuous improvement through periodic reviews.
  • Work with Development and Product Management for resource planning and to make sure acceptance criteria is well delivered.
  • Help prioritize, organize, and execute recurring manual testing during software development.
  • Assist in documentation of processes and systems where necessary.
  • Monitor support and bug queue to make sure they are getting documented and prioritized correctly.
  • Create/execute Test Case Management platform and ensure its success.
  • Effectively scale the QA team to support the needs of the business.

Qualifications

  • Minimum of 7 years of QA experience testing interactive websites
  • At least 3 years managing QA Analysts
  • Hands on experience working on QA Automation
  • Experience in a fast-paced E-Commerce environment is strongly preferred
  • Web Browsers (Chrome, Safari)
  • Mobile devices (iPhones, Android devices, etc.)
  • SQL Server skills for querying during data validation
  • Experience with Issue Tracking systems (Jira preferred)
  • Test Case Management (Xray preferred)
  • Knowledge of the following technologies is required:
  • CSS, JavaScript, HTML
  • Selenium
  • C#/.NET
  • Continuous Integration suites (TeamCity/Bamboo preferred)
  • Experience with QA in an Agile environment (Agile/Scrum certification a plus)
  • Experience with designing and building QA automation, leveraging QA Test Case Management software, and other QA tools.
  • Ability to manage remote on/off shore and internal resources
  • Must be flexible and adaptable to our high volume, fast paced environment
  • Ability to think through situations critically and logically
  • Detail oriented and thorough
  • Excellent communication skills with both technical and business-minded individuals/teams
  • Able to balance business value and risk analysis with prioritization and direction
  • Ability to be hands-on when necessary and mentor the team appropriately

 

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