• R&D Technician

    Job Locations US-PA-Paoli
    Category
    Product Management
  • Overview

    Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com and AmericanTrucks.com, we’ve been engaging car enthusiasts with exceptional products, services, and experiences since 2004.

     

    Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it’s supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.

     

    To continue our growth path, we need a hands-on, detail oriented R&D Technician to join our Product Development team to test-fit new product samples from our vendors to ensure product fitment, and identify and solve for any fitment issue.

     

    This is a fast paced, dynamic production environment so while you don’t need to be a licensed mechanic with significant shop experience, you still need to be an enthusiast with experience working on installs and comfortable learning on the fly with others. One minute you’ll be installing a new product sample and testing for the perfect fit, the next minute writing product installation instructions to ensure an efficient future install for our customers. Regardless of the task, you need to be high energy and detailed oriented to keep up with our production-oriented environment. 

    Responsibilities

    Year 1 is going to be about:

    • Receiving & test-fitting new product samples
    • Documenting fitment testing and revisions for all new product samples
    • Writing instructional brochures for new product samples when necessary
    • Coordinating with web team to place instructional brochures on all in house branded product pages when applicable

    Qualifications

    We can’t skip over some of the specific skills and experience we know are a “must” to be successful. So, we need you to have:

     

    • Automotive & mechanical knowledge & capability to perform basic to moderately difficult product installations (preferably Mustang/Jeep/Truck specific)
    • Proficiency with Microsoft Office and Adobe Illustrator
    • Excellent communication, organizational and problem-solving skills
    • Ability to multi-task and meet deadlines
    • Ability to think outside of the box

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