• Sales / Customer Support

    Job Locations US-PA-Pottstown
    Category
    Customer Service/Support
  • Overview

     

    At Turn5 we sell FUN! Best known for our award-winning e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com and AmericanTrucks.com, we’ve been engaging car enthusiasts with exceptional products, services, and experiences since 2004.

     

    Work in a fast-paced contact center and support car enthusiasts with purchasing parts for their most prized possession—THEIR MUSTANG, F-150, or JEEP.

     

    This full-time position works four, ten hour days (3 DAYS OFF!!!). Dress is casual. 

     

    Car or auto-part knowledge a plus, but we also have a comprehensive training program that will bring you up to speed to assist customers. In no time, you’ll be wanting your own “Stang”.


    The Job:


    • Talk to automotive enthusiasts about their vehicles and assist them with their inquiries
    • Guide them in their purchasing process by asking and answering product, performance and fitment questions
    • Provide purchasing suggestions based on customer needs and cross sell items when it fits the project
    • Communicate customer challenges to Management to help create an overall better customer experience
    • Follow up with customers to close sales and/or answer more challenging questions as needed


    The Perks of Working with Us:


    • Earn up to a 30% Bonus Quarterly – Up to $10k annually
    • Career Path Program - Earn up to $3 more per hour!
    • New Hire and ongoing training program to help make you a subject matter expert
    • 401K Profit Sharing and Health Insurance available for Full-time employees
    • 6 Paid Holidays
    • Generous PTO within your first year of employment!
    • Opportunities to move throughout the company
    • Want to drive a vehicle we sell parts for? – We will help pay for it!
    • Own a vehicle we sell parts for? – Get a $500 Store Credit as an employee!
    • Fun and upbeat work environment, not to mention amazing discounts on merchandise and more!


    The Requirements:


    • 1 year of previous sales and customer service experience (preferred)
    • Automotive knowledge a plus
    • High School diploma or equivalent
    • Flexible availability

     

     

    Pay starts at $14 - $16/hr. Apply Today!

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