• Receptionist/Assistant Office Manager

    Job Locations US-PA-Paoli
    Category
    Facilities
  • Overview

    Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area.  Best known for our award-winning e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com and AmericanTrucks.com, we’ve been engaging car enthusiasts with exceptional products, services, and experiences since 2004. 

     

    Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it’s supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.

     

    To continue our growth path, we need a high energy, detail-oriented Assistant Office Manager to be the face of Turn5 within our reception area, create positive experiences for our vendors, employees, and guests, and play a key role in supporting our daily operations.  This is a big opportunity for you to be a critical individual contributor and also excel as part of a collaborative, proactive, and dedicated team of heroes who are laser focused on keeping our organization running.  

    You will be challenged to work both strategically and tactically across the entire company.   One minute you might be demonstrating strong hospitality skills in the welcoming of guests, the next minute, ordering and stocking coffee and accoutrements for our barista bar, and the next minute corresponding with external partners on facilities matters.  Regardless of the task, it’s critical you have a superior work ethic, can do attitude, and strong EQ as you’ll work with diverse stakeholders across the organization.

    Responsibilities

    Year 1 is going to be about:

     

    • Creating an excellent experience for visitors and employees and being of service in a positive, proactive manner
    • Owning facilities ticket assignments, assisting in ticket completion, and creating tickets as needed while maintaining quarterly KPI goals
    • Supporting daily operations including but not limited to: the stand-up desk program, building temperature maintenance, conference room setup, daily café setup and tear down, reporting headquarter maintenance, company safety, and facilities research
    • Managing internal employee milestone programs (wedding cards, birthday cards, baby baskets, etc.) and provide administrative support as needed

    Qualifications

    We can’t skip over some of the specific skills and experience we know are a “must” to be successful.  So, we need you to have:

     

    • A minimum 2 years of experience in a professional work environment in a support role (receptionist, customer service, executive assistant, etc.)
    • Strong organizational skills with the ability to handle multiple tasks simultaneously
    • The ability to prioritize workload, identify solutions, and self-manage
    • Exceptional oral and written communication, and interpersonal skills
    • Proficiency with Microsoft Office products

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