Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com and AmericanTrucks.com, we’ve been engaging car enthusiasts with exceptional products, services, and experiences since 2004.
Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it’s supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.
To continue our growth path, we need an experienced HR professional who loves to think strategically about the end to end employee experience and get their hands dirty in the details. In this leadership role, you will be tasked to partner with our production managers across multiple sites to drive operational excellence through strong performance-based metrics and reporting as well as increase employee engagement.
You will be challenged to work both strategically and tactically across all people operations. One minute you might be coaching a business leader on how to handle a team performance issue, the next minute analyzing trends and metrics within the business and operational areas to drive performance and the next delivering an employee retention program to ensure we have a high performing team. Regardless of the task, it’s critical you have strong situational awareness and EQ as you’ll work with diverse stakeholders across the organization.
Year 1 is going to be about:
We can’t skip over some of the specific skills and experience we know are a “must” to be successful. So, we need you to have: