• Systems Administrator

    Job Locations US-PA-Paoli
    Category
    Information Technology
  • Overview

    Turn 5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area.  Best known for our award-winning e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com and AmericanTrucks.com, we’ve been engaging car enthusiasts with exceptional products, services, and experiences since 2004.

     

    Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it’s supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.

     

    To continue our growth path, we need a Systems Administrator to provision, install/configure, maintain and monitor all mission critical systems at Turn5. In this position, you will be the escalation point for more complicated Help Desk tickets, as well as providing mentoring to others on the team.

     

    You will be challenged to work both efficiently and strategically across all operations of the business. One minute you might be assessing our current infrastructure for storage unit upgrades and the next minute working across the organization to prepare and implement system enhancements for future growth. Regardless of the task, its critical you have strong situational awareness and EQ as you’ll work with diverse stakeholders across the organization.

    Responsibilities

    Year 1 is going to be about:

    • Installing, configuring and managing all on-site and remote servers (Dell w/VMWare vSphere) and performing regular backups of all systems
    • Establishing and monitoring service level targets for system uptime & performance and measure actuals against those targets
    • Collaborating with the IT support team on implementing planned & emergency changes to server & network configurations, coordinating with 3rd parties and scheduling the work for minimal disruption as appropriate for the severity and impact of the change
    • Recommending changes or enhancements in available equipment, technologies, or 3rd party services to improve overall quality & reliability

    Qualifications

    We can’t skip over some of the specific skills and experience we know are a “must” to be successful. So, we need you to have:

    • 3+ Years – IT End-User Support
    • 3+ Years – Server/Systems Support
    • Experience supporting cloud infrastructure (MS Exchange, Office 365, MS SQL Azure)
    • Storage, backup/archive best practices
    • Basic networking experience in a Cisco environment is a plus

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