Turn 5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com and AmericanTrucks.com, we’ve been engaging car enthusiasts with exceptional products, services, and experiences since 2004.
Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it’s supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.
To continue our growth path, we need a sophisticated email marketing expert to develop and execute personalized campaigns across our flagship brands. We’ve had a lot of success to date growing and engaging our customer base, but we need someone who’s “been there and done that” as it relates to conceptualizing and launching creative campaigns that drive sales for mature brands. We also need a leader who wants to be empowered to own the email strategy, able to execute it tactically, and comfortable making impactful changes to improve performance without a safety net. But you won’t be thrown to the wolves. You’ll receive plenty of support from our social, analytics, and merchandising teams.
You will be challenged to work strategically and tactically to deliver results. One minute you might be conceptualizing a “one of a kind” behavior email series for 8 different mustang generations, the next minute analyzing campaign performance, and the next minute conceptualizing and developing tactics to increase customer retention and engagement that don’t rely on discount tactics or traditional gimmicks. Regardless of the task, it’s critical you have strong situational awareness and EQ as you’ll work with diverse stakeholders across the organization.
Year 1 is going to be about:
We can’t skip over some of the specific skills and experience we know are a “must” to be successful. So, we need you to have: