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Production Specialist (Data Entry) Tuning $12/HR!

Production Specialist (Data Entry) Tuning $12/HR!

Job Locations 
US-PA-Malvern
Category 
Customer Service/Support

More information about this job

Overview

At Turn5, WE SELL FUN! Parent company to americanmuscle.com and extremeterrain.com, our Customer Service Representatives support both growing ecommerce retail sites.


Work in a fast-paced call-center and support car enthusiasts with purchasing parts for their most prized possession—THEIR MUSTANG or THEIR JEEP.


This full-time position works four, ten hour days (3 DAYS OFF). Dress is casual. Full benefits including medical, 401k, paid holidays, PTO, product discounts and MORE!


Car or auto-part knowledge a plus, but we also have a comprehensive training program that will bring you up to speed to assist customers. In no time, you’ll be wanting your own “Stang”.

Responsibilities

·         Enter and process orders/tunes correctly and efficiently. (Primary Function) 

·         Write custom tunes based on customer information provided, be able to assist customers with loading tunes to device and to vehicle. (Primary Function)

·         Answer customer questions and provide purchasing suggestions when necessary.

·         Take incoming calls and make outbound calls to existing customers for account updates and follow up information when needed.

·         Displays professional, courteous demeanor when handling customer calls.  Provides prompt, efficient service to all customer inquiries.

·         Answer customer emails in a timely manner. Be able to provide professional responses.

·         Notifies Supervisor of trends or problems encountered.

·         Participates in special projects and performs other duties as assigned.

·         Participates in product and equipment training as needed.

Qualifications

  • Intermediate proficiency in Word and Excel
  • Computer proficient
  • Excellent organizational skills with the ability to handle multiple tasks simultaneously
  • Oral and written communication, interpersonal skills.
  • Education : High school diploma or an equivalent combination of education and experience
  • Experience:  A minimum of 1 year of previous Customer Service experience.

 

 

Position is located in Malvern, PA. No public transportation available. Pay starts off at $12.00/hr with a career-path program built in. Apply today!